Return & Refund Policy

At MovioShop, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we are here to help.

Return Period

We accept returns within 14 days of the delivery date.

Return Eligibility

To qualify for a return, items must be:

• Unused and in their original condition
• Returned in the original packaging
• Accompanied by proof of purchase

Return Shipping

Customers are responsible for the return shipping costs.

No Restocking Fees

We do not charge any restocking fees for returned items.

Non-Returnable Conditions

Items that are damaged due to misuse, improper handling, or normal wear and tear are not eligible for returns or refunds.

Final Sale Items

We currently do not sell final sale items. All eligible products may be returned within the 14-day return period.

Refund Process

Once we receive and inspect your returned item, we will notify you about the approval status of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please contact us within 48 hours of delivery.

Contact Us

For return requests or any questions regarding your order, contact us at:

📧 movioshop26@gmail.com

We currently ship and accept returns only within the United States.