Política de reembolso
Return & Refund Policy
We offer a 30-day return policy.
Eligibility
Items must be:
- Unused
- In original packaging
- With proof of purchase
How to Start a Return
Contact us at:
📧 movioshop26@gmail.com
Return Shipping
Customers are responsible for return shipping costs unless the item is defective.
Damaged Items
Report within 48 hours of delivery.
Non-Returnable Items
- Personal care items
- Custom products
- Sale items
- Gift cards
Exchanges
Return the item and place a new order.
EU 14-Day Right
EU customers have the right to cancel within 14 days.
Refunds
- Processed within 10 business days
- Sent to original payment method
Late Refunds
If delayed beyond 15 days, contact us.